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What Patients Want From Healthcare Providers

What Patients Want From Healthcare Providers

The benchmark for customer service in the healthcare industry keeps rising as consumers are becoming more difficult to please with higher expectations that include 24-hour services, mobile access and respect.

Job Skills For Doctors In The 'Conceptual Age’

Job Skills For Doctors In The 'Conceptual Age’

As the business world evolves out of the information age where left-brain technical skills, knowledge and expertise are king, the best employees of the future will need to adapt a new and creative way of problem solving.